Terms and Conditions

                                                                    Texcam Truck Parts Terms of Sale

Terms: Orders placed without previous credit approval shall be Prepaid. A credit application may be obtained upon request.

Pricing: Prices are subject to change without notice.

Ordering: A written order may be required when delivery or shipping is involved. The customer is solely responsible for proper vehicle/product identification. 

Inspection and fit are required prior to painting. Fiberglass / Composite parts may require modification for final assembly.

Painted or Prepped Hoods are not returnable.

Warranties: All goods are warranted to be free of defects in material and workmanship when received. All warranties are for one year, and are limited to and not to exceed cost of defective product.

Freight Policy: All shipments are F.O.B. Erie, Pa. or Dallas, Tx.  unless other arrangements have been made.

Damaged Goods: Every effort has been made to ensure your order has been accurately and properly packaged. If for any reason there is anything missing, please contact us immediately.

It is the responsibility of the carrier to deliver the merchandise in good condition. If you receive an opened or damaged package/crate, inspect the contents and write “DAMAGED” on the delivery receipt. Contact the delivering freight carrier so they can send a representative to inspect the damaged package/crate or refuse the shipment.

Inspect product thoroughly – all product signed for without “damaged” marked on the delivery receipt becomes the customers’ responsibility. If damage is not noticed until the merchandise is unpacked, notify the carrier immediately by phone.

You must file your claim within 5 days of the original delivery date.

Texcam Truck Parts is not responsible for product damaged in transit.

Returned Goods: No goods will be accepted for return without a return authorization number (RGA) from Texcam Truck Parts. Request must state condition of goods and reason for return. Returned goods will have shipment methods arranged by Texcam Truck Parts and will be subject to a restock and handling charge of 25%. Depending upon the condition of crating/packaging there may be a charge to repackage/re-crate the goods. If the returned items have been improperly repackaged and damage has resulted; reduced or no credit may be given. Cost of return shipping is the responsibility of the customer. No returns will be considered after 30 days of the original delivery date.

Parts Identification: The use of original manufacturer’s part numbers or names is for reference purposes Only. Texcam Truck Parts are not OEM parts, but are replacement parts for use in the equipment of various manufacturers.